الخميس، 30 يوليو 2015

Customer Service Representative - Cable Network Egypt (C.N.E)

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions.

Job Details

Date Posted: 2015-07-29
Job Location: Cairo, Egypt
Job Role: Customer Service
Company Industry: Other
Monthly Salary: US $500

Preferred Candidate

Career Level: Entry Level
Gender: Male
Nationality: Egypt
Degree: Bachelor's degree

Apply Now - Jobs in Egypt - Customer Service Jobs in Egypt - Search All Jobs



from Jobs in Egypt | Bayt.com http://ift.tt/1KAzlmJ

ليست هناك تعليقات:

إرسال تعليق