Ability to Document Control and Archive Files
•Attracts potential customers (Patients) by answering product and service questions; suggesting information about other products and services.
• Opens customer (Patients) accounts by recording account information and full file registration.
• Maintains customer (Patients) records by updating account information.
• Resolves product or service problems by clarifying the customer's (Patients) complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer (Patients) information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
Job Details
| Date Posted: | 2015-09-17 |
| Job Location: | Cairo, Egypt |
| Job Role: | Customer Service |
| Company Industry: | Healthcare, other; Healthcare, Practitioner and Technician; Hospitality/Tourism/Travel |
| Monthly Salary: | US $500 |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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