Mothercare has grown from its origins in 1960s Britain into a successful global multi-channel retailer operating in over 50 countries. In 1983 M.H. Alshaya launched its first franchise operation with the brand in Kuwait which was also mothercare's first international store. Mothercare Alshaya is today a highly successful, ever growing and complex business, operating over 300 stores across the Middle East, North Africa, Russia & Central Europe, from large parenting centres to small hospital stores and an incorporating an integrated e-commerce solution. As a brand we pride ourselves on our customer service, making our stores parent and child-friendly environments, staffed by people who are passionate about our products and services and who can offer knowledgeable unbiased advice. This is especially important for new parents, unversed in the technicalities of products such as baby-feeding equipment, cotbeds, pushchairs and car seats.
The Role:
You will promote the brand image and culture through the use of targeted training activities by working closely with the brand and operations teams to identify where focus on product knowledge and brand understanding will foster a strong brand identity. You will then assist the HR Management and the Central Training team in coordinating training and development activities, championing training and development within the brand.
You will:
* Develop content of programs to meet the needs of the brand
* Continually looks for ways to promote brand awareness
* Based on market needs, source appropriate training courses and materials suitable for implementation
* Deliver development training and support the roll out of programs, making recommendations for continuous improvement
* Manage the quality of activities and presentations to ensure high standard of training delivery
* Create, build and maintain internal and external relationships.
Qualifications & Requirements:
You will have/be:
* A minimum of 4 years' training management experience within a large commercial organization with a comprehensive knowledge of products and applications
* A university graduate, preferably with a recognized qualification
* Excellent brand understanding
* Basic training skills.
As part of one of the world's leading retail franchise companies, Alshaya Egypt L.L.C. operates some of the world's most recognised retail brands in Egypt including Starbucks, H&M, Mothercare, Debenhams, NEXT, Topshop, Payless ShoeSource, Pinkberry, and The Body Shop. With over 100 stores, we are growing fast and looking for talented individuals to join our team.
Job Details
Date Posted: | 2015-09-14 |
Job Location: | Cairo, Egypt |
Job Role: | Management |
Company Industry: | Education, Training, and Library |
Preferred Candidate
Career Level: | Management |
Gender: | Female |
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