الثلاثاء، 14 فبراير 2017

Customer Service Agent - National Aviation Services

• Provides various receptionist services to the lounge, attends to the guests’ inquiries, concerns etc.
• Meets and greets the guests, advises them of the lounge’s services and requirements, enters their data into the system and guides them to the lounge’s facilities as necessary
• Answers and attends to phone calls and emails received at the lounge
• Conducts public announcements inside the lounge through the use of a public-address system for reminders, flight related or boarding time announcements and other important information
• Generates a Lounge Handling Report for each airline, corporate customer or walk-in passenger handled during the shift

Job Details

Date Posted: 2017-02-14
Job Location: Cairo, Egypt
Job Role: Hospitality and Tourism
Company Industry: Airlines/Aviation
Joining Date: 2017-02-26

Preferred Candidate

Career Level: Entry Level
Nationality: Egypt
Degree: Bachelor's degree

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