General Manager
The Operations Manager is responsible for the planning and direction of all technical operations and after sales support. He is responsible to achieve the annual business plan and realized revenue. Client satisfaction is a major accountability of the Operations Manager. He is the team’s technical authority
• Maintain the Master Project Plan showing all open projects with time plans and milestones.
• Ensure all projects are delivered on time and up to Archimedia standards.
• Lead the operations activities and distribute work to PMs.
• Accountable for all projects installation in term of performance and reliability.
• Manage and train the project managers, project coordinators and installation teams.
• Responsible to resolve all technical problems that occur in projects.
• Monitor all activities from design, documentation to system installation and handover.
• Work on or serve as a resource on projects requiring advanced knowledge of a particular field of specialization.
• Specify and indicate ways of strategy implementation. Help subordinates to set their goals and objectives twice every year.
• Provide planning direction, and coordination for all the technical activities while achieving optimum use of workers, equipment, materials, and facilities.
• Proactively manage and communicate with clients to ensure high level of Customer Satisfaction.
• Prepare and control department budget, forecast operation costs, and direct preparation of budget requests and resources allocation.
• Ensure compliance of company policies, procedures, and objectives within his department regarding processes, policies, and projects.
• Analyze market information in order to be up to date on the existing situation of the market.
• Maintain coordination with other department and the technical department to facilitate and solve any problems that may occur.
• Submit weekly progress reports and PSRs.
• Accountable for ensuring the annual realized revenue (target) is achieved.
• Accountable for the guardian program, the maintenance enter and the after sales services.
Job Details
| Date Posted: | 2017-02-23 |
| Job Location: | Cairo, Egypt |
| Job Role: | Engineering |
| Company Industry: | Information Technology |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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