With over 16 million pumps produced each year and over 18,000 employees in more than 55 countries, Grundfos is today the world’s leading manufacturer of pumps and pumping systems. Grundfos’ products satisfy the markets’ needs for effective, reliable and highly-efficient solutions.
GRUNDFOS EGYPT is currently looking for the right candidate to further strengthen its technical support department, which has a critical role in identifying customers’ technical requirements and offering the right solutions. This position bridges external sales with the other support functions in the organization.
Grundfos can offer the right candidate excellent opportunities and challenges for personal and career development with an attractive benefits package and the chance to be part of a multicultural and dynamic team.
WHAT IS THE JOB ABOUT?
As a Technical Support Engineer, you will provide active technical support to the sales team as well as other customer related activities. You will provide proactive, prompt and efficient service to our customers whilst striving to establish excellent technical sales and operational performance. In doing so you will, of course, be provided with the necessary tools and training to carry out your job.
Some of the job’s accountabilities are:
1. Provide technical support to assigned Sales Manager/s and Engineers, interact and interface with the Sales team and external customers
2. Identify the customer’s needs, recommend the corresponding material and ensure compliance to technical and commercial specifications in compliance with company guide lines
3. Prepare, reconcile and validate all offers related to projects, tenders, and orders with special pricing and ensure entries recorded are accurate
4. Prepare and evaluate orders, and provide adequate and prompt assistance to customers enquiries
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Job Details
| Date Posted: | 2016-02-24 |
| Job Location: | Cairo, Egypt |
| Job Role: | Sales |
| Company Industry: | Manufacturing and Production; Engineering |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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