About Your Job:
As a senior cargo sales assistant, you will generate maximum cargo revenue in the assigned station through effective sales strategies and promotions. You will provide cargo operations and customer services functions including interaction with customers and GHA for both import and export.
Key Accountabilities :
* Interact via telephone with freight forwarders, direct shippers and/or consignees, typical telesales function, assist customer queries, provide rate quotations, optimising the commercial function related to export bookings/forwarding/delivery while setting a high standard of service.
* Liaising with local ground handling agents(GHA) and with head office cargo department to ensure/enhance a high quality service provided by QR both import & export
* Support import customers for clearance of their cargo, liaise with customs authorities to facilitate smooth and timely clearance, liaise with HQ Doha and/or origin stations for necessary stations.
* Flight planning with maximum utilization of the flight capacity, control and operations export & import.
* Maintain a close coordination between QR space control and customers by ensuring their shipments are transferred, delivered on time, correct priority given to shipment and maximum utilization of space on a/c.
* Coordination with customers/cargo claims supervisors at head office, handling of discrepancies at stations and all administration issues related to station.
* Ensure that notification are sent officially on cargo arrival information, to freight forwarders/agents/direct customers, to ensure cargo does not stay under airline custody for long period, avoid damages and for space availability at the warehouse.
* Provide weekly and monthly service reports including preparation system accounting updates on every flight departure.
* Ensure full compliance at all times with safety and security regulations and procedures as per local governmental and company requirements.
Identify needs and improve cargo sales and operational performance for local station.
About You:
You must ideally have a trade or vocational qualification with a minimum 3 years of job related experience in Airline Cargo/Air Freight Industry out of which 1 year in a similar capacity. Your MS Office Skills must be at an advanced level. . You must have an excellent command of written and spoken English and currently be legally eligible to live and work in Egypt.
Relevant experience in air freight, GSA or airline cargo sales is preferred.
Job Details
| Date Posted: | 2016-02-24 |
| Job Location: | Egypt |
| Job Role: | Sales |
| Company Industry: | Airlines/Aviation |
Preferred Candidate
| Career Level: | Mid Career |
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