Daily and hourly Follow-up for all operations duties.
Build loyalty by enhancing our clients overall travel experience while meeting every travel management service requirement and expectation.
Liaising with suppliers to provide guests with hotel availability and offer alternate options.
Handling cancellations, no shows, complaints and other reservation statuses.
Negotiating rates with suppliers.
Seek higher levels of performance continuously.
· Ensuring that business opportunities and revenue growth is being maximized at all times.
· Hands on experience of all online distribution channels.
Monitoring bookings & rates parity on all online competitors channels.
Solving technical problems related to client's accommodation on the spot.
· Handling multiple projects and prioritizing are essential to the success of the job.
Use positive telephone service techniques; act on special customer requests and maintain excellent client relations.
Uploading the direct contracting rates, allotment, children, policy, cancellation policy,etc…
· Setting commissions and market segmentation.
B2B/B2C rate comparison.
Job Details
| Date Posted: | 2016-05-12 |
| Job Location: | Egypt |
| Job Role: | Administration |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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