answer calls and respond to emails handle customer inquiries both telephonically and by emailresearch required information using available resourcesmanage and resolve customer complaintsprovide customers with product and service informationenter new customer information into systemupdate existing customer information process orders, forms and applicationsidentify and escalate priority issuesroute calls to appropriate resourcefollow up customer calls where necessarydocument all call information according to standard operating procedurescomplete call logsproduce call reports
Job Details
| Date Posted: | 2016-01-24 |
| Job Location: | Egypt |
| Job Role: | Customer Service |
| Company Industry: | Customer Service |
| Monthly Salary: | US $1,000 |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Female |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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