Very good English.
Good Commander of Microsoft Office (Excel - Word - PowerPoint).
Deal with customers telephonically.
Handle customer inquiries both telephonically and by email.
Research required information using available resources.
Manage and resolve customer complaints.
Provide customers with product and service information.
Update existing customer information.
Identify and escalate issues.
Follow up customer calls.
Document all call information according to standard operating procedures.
To apply kindly send your CV
Job Details
| Date Posted: | 2016-01-21 |
| Job Location: | Alexandria, Egypt |
| Job Role: | Marketing/PR |
| Company Industry: | Education, Training, and Library |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Female |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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