Central Operations is responsible, throughout all Middle East markets, for country profitability focusing on loss prevention, audit and customer service, at the same time driving consistent operational efficiency and best practice in all stores via the company standard operating procedures. Acting as a central point of store communication for the business, the team also protects the company's reputation, supports new brand openings and resolves any issues and problems on the ground.
The Role:
As Area Manager for Regional Operations, you will ensure SOP, Company Policy, Ministry Regulations and operational compliance are adhered to in all stores within your LOA (AOR). You will also act as a point of contact for staff to ensure their welfare is protected, and to resolve any issues. This role will be based in Alexandria.
Your responsibilities will include:
* Spending a minimum of 4 days per week performing store visits to ensure high operational standards are maintained
* Acting as the point of contact for the operators and staff in the province for all matters regarding compliance with KSA Ministry rules, SOPs, company policies, and cultural matters
* Working with brand operators and support functions to eliminate risk and losses to the business by creating action plans with a focus on KPI's such as Stock Loss, Audit and Service, and ensuring that the reputation of Alshaya and the brands are protected
* Checking pricing compliance on store visits to ensure KSA ministry regulations are consistently maintained
* Monitoring opening and closing timings of all stores, restaurants and cafes within your AOR to check that they are opening and closing as per mall hours and prayer times during trading hours
* Monitoring the in-store use of MPS (Manpower Planning System) tools in the effective planning of store staff schedules
* Remaining fully mobile and flexible to travel inside and out of the country as and when required to meet business requirements.
Qualifications & Requirements:
You will have/be:
* 3-5 years of project management experience and managing a team
* Strong communication skills and the ability to set clear direction, motivation, influence and guidance to stakeholders
* A high degree of self-motivation with a disciplined and pro-active approach
* Effective project management, organisational and prioritization skills
* A developed management style with a mature and logical approach to problem solving.
As part of one of the world's leading retail franchise companies, Alshaya Egypt L.L.C. operates some of the world's most recognised retail brands in Egypt including Starbucks, H&M, Mothercare, Debenhams, NEXT, Topshop, Payless ShoeSource, Pinkberry, and The Body Shop. With over 100 stores, we are growing fast and looking for talented individuals to join our team.
Job Details
| Date Posted: | 2015-11-01 |
| Job Location: | Egypt |
| Job Role: | Management |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Management |
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