Purpose: This is a vital role to the company as it will be supporting the processing department head in the following tasks.
Regular Tasks:
To macro manage the operational cycle of the application process including a team of 10 Account Executives and ensure smooth processing throughout the execution of different stages.
Assign files to Account Executives and Trainees and ensure adequate workload distribution among Executives.
Coordinate activities with Malta office directly or through Account Executives.
May coordinate with other offices.
Maintain an application life cycle flow chart for each applicant.
Maintain current Client Data Base.
To develop, maintain and review Department administration systems to achieve maximum efficiency.
Supervise the recruitment process of new department staff.
Supervise and train new Department members in procedures.
Manage Existing reports and propose new ones.
Providing regular updates to the Director through meetings and reports.
May attend training courses and conferences abroad. Any other duties commensurate with the accountabilities of the post.
* Authoritative tasks:
General macro supervision of communication between account executive and clients.
Devising and maintaining Department systems including manual and computerized information filing systems.
Maintain and update Department Policy & Procedures upon request.
To develop, maintain and review Department administration systems to achieve maximum efficiency.
Conduct periodic evaluation of Account Executives performance. " Evaluation will be based on a set of KPI's (key performance indicators)and will not be based on personal evaluation"
Taking on some of the Director's responsibilities and working more closely with staff in his absence. Being involved in decision-making processes.
Job Details
| Date Posted: | 2016-09-04 |
| Job Location: | Cairo, Egypt |
| Job Role: | Administration |
| Company Industry: | Consulting Services |
Preferred Candidate
| Career Level: | Management |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Bachelor's degree |
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