الأحد، 4 سبتمبر 2016

Deputy to Processing Department Head

Purpose:     This is a vital role to the company as it will be supporting the processing department head in the following tasks.
Regular Tasks:
 To macro manage the operational cycle of the application process including a team of 10 Account Executives and ensure smooth processing throughout the execution of different stages.
 Assign files to Account Executives and Trainees and ensure adequate workload distribution among Executives.
 Coordinate activities with Malta office directly or through Account Executives.
 May coordinate with other offices.
 Maintain an application life cycle flow chart for each applicant.
 Maintain current Client Data Base.
 To develop, maintain and review Department administration systems to achieve maximum efficiency.
 Supervise the recruitment process of new department staff.
 Supervise and train new Department members in procedures.
 Manage Existing reports and propose new ones.
 Providing regular updates to the Director through meetings and reports.
 May attend training courses and conferences abroad.                                                              Any other duties commensurate with the accountabilities of the post.

* Authoritative tasks:
 General macro supervision of communication between account executive and clients.
 Devising and maintaining Department systems including manual and computerized information filing systems.
 Maintain and update Department Policy & Procedures upon request.
 To develop, maintain and review Department administration systems to achieve maximum efficiency.
 Conduct periodic evaluation of Account Executives performance. " Evaluation will be based on a set of KPI's (key performance indicators)and will not be based on personal evaluation"
 Taking on some of the Director's responsibilities and working more closely with staff in his absence.  Being involved in decision-making processes.

Job Details

Date Posted: 2016-09-04
Job Location: Cairo, Egypt
Job Role: Administration
Company Industry: Consulting Services

Preferred Candidate

Career Level: Management
Gender: Female
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree: Bachelor's degree

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