- Effectively manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Job Details
| Date Posted: | 2016-07-11 |
| Job Location: | Cairo, Egypt |
| Job Role: | Customer Service |
| Company Industry: | Education, Training, and Library |
| Monthly Salary: | US $500 |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Female |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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