deal directly with customers either by telephone, electronically or face to face
respond promptly to customer inquiries
handle and allocate customer complaints
obtain all relevant information to handle inquiries and complaints
direct requests and unresolved issues to the designated resource
record details of inquiries, comments and complaints
record details of actions taken
communicate and coordinate with internal departments
follow up on customer interactions
Job Details
| Date Posted: | 2016-03-22 |
| Job Location: | Cairo, Egypt |
| Job Role: | Customer Service |
| Company Industry: | Industrial; Manufacturing and Production |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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