الثلاثاء، 22 مارس 2016

Call Center Supervisor

1.Answer and direct incoming phone calls to appropriate individuals.
2.Greet patients/clients, secure nature of visits and direct to appropriate individual, provide routine information about the hospital when necessary.
3.Maintain schedules and calendars.
4.Receive, screen, interview, and register patients for clinics;
5.Handle phone enquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.
6.Review patient admission records to ascertain insurance coverage and the possible need for financial assistance; obtain insurance authorizations or initiate applications for public assistance as indicated.
7.Record patient demographic, insurance, and billing codes into registration and billing system; research missing information on intake forms; obtain signatures and release forms.
8.Respond as appropriate to enquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.
9.Input admission and discharge data and billing information into a computer database designed and maintained by the IT Department.
10.Provide day-to-day staff support as appropriate, to include preparation of documents, collection and verification of records, and maintenance of data on clinical activity.
11.Perform miscellaneous job-related duties as assigned.

Job Details

Date Posted: 2016-03-22
Job Location: Cairo, Egypt
Job Role: Sales
Company Industry: Medical/Hospital

Preferred Candidate

Career Level: Entry Level
Nationality: Egypt
Degree: Bachelor's degree

Apply Now - Jobs in Egypt - Sales Jobs in Egypt - Search All Jobs



from Jobs in Egypt | Bayt.com http://ift.tt/1RitDVs

ليست هناك تعليقات:

إرسال تعليق