الخميس، 24 نوفمبر 2016

Business Relationship Management Officer (Beneficiary & Cash-Based Transfer Mgmt)

KEY ACCOUNTABILITIES (not all-inclusive)
Capture, analyze and document (i.e. through diagrams, flowcharts, data models, user experience designs, storyboards) business requirements for IT solutions and services following WFP policies, standards and strategies.
Communicate business requirements to business counterparts, for a shared understanding of the requirements and effective implementation of strategies/plans.
Baseline and track business requirements through to implementation ensuring efficient management of change.
Test and analyze IT solutions and document the match against business requirements for quality and accuracy.
Establish and maintain close partnerships with business counterparts to effectively meet their needs.
Manage the service catalog of IT solutions offered to the business, including current, retired and those in the pipeline to ensure effective knowledge management.
Manage alignment of IT service levels with SLAs for solutions or services focused on the business needs. Conduct survey on business satisfaction with IT solutions and services.
Manage estimates, business cases, planning, risk identification, problem and issue management to ensure the effective delivery of IT solutions.
Adhere to processes, procedures and templates for the Business Relationship Management, Business Analysis and IT Project Management functions to ensure compliance and consist

Job Details

Date Posted: 2016-11-24
Job Location: Cairo, Egypt
Job Role: Technology/IT
Company Industry: Community/Social Services/and Nonprofit

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree

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