A Retail Stores Manager is ultimately responsible for the day-to-day operations and store Management. He must drive performance to maximize sales and profitability through a well merchandised store and motived customer focused team.
Duties and responsibilities:
1. Monitor stores’ sales and maintain a complete knowledge of stock and sales performance, planning space to ensure maximum return is achieved
2. Deliver key business results and achieve key performance indicators relating to revenue generation, cost control, customer service and managing staff.
3. Constantly questioning and challenging the store operation seeking improvements that deliver lower costs, improved sales and increased profitability.
4. Actively coaching and developing the sales team to reach their full potential, and ensure that a succession plan is in place and is reviewed on a regular basis.
5. Lead the sales team to maximize their performance and deliver the business objectives.
6. Plan and manage the execution of the stores’ refurbishments, within budget, to ensure that capital expenditure delivers the desired improvements to the customer shopping experience and return on investment.
7. Inspire the stores’ team to deliver and maintain exciting merchandising and layouts within the stores.
8. Lead from the front by maintaining a strong personal floor presence, building an understanding of the stores’ customers and what is important to them.
9. Continuously monitor competition and be aware of opportunities and threats.
10. To be the public face of the stores’ brand participating in the activities of the business and local communities to ensure a positive image of the stores’ amongst external stakeholders.
11. Execute the responsibilities of the Owner, exercising skill and care and acting in good faith in the interests of the company.
12. Managing the staff and ensuring their welfare.
13. Responsible for the presentation of the stores’ and advertising their displays.
14. Product management, including ordering, receiving, price changes, handling damaged products, and returns.
15. Team Development, facilitating staff learning training, and development
16. Problem solving, handling unusual circumstances
17. To understand the customer service principles
18. To handle problems and questions to customers
19. Basic Computer applications in stores management and materials control.
Job Details
| Date Posted: | 2016-06-02 |
| Job Location: | Cairo, Egypt |
| Job Role: | Management |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Management |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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