Job Purpose:
To Develop and Implement the Integrated Commercial Plan and assure the right operational governance. To manage the Commercial Program Management with the main responsibility of Planning, Implementation, governing, and controlling the consumer commercial activities This includes projects/programs related to propositions, products, services, tariffs, and other cross functional operational activities that require alignment and synergies between the different commercial departments as well as Technical, IT, Admin, and Finance to achieve corporate commercial revenue within budget.
Key Accountabilities:
Customer Centricity
- Provides constant monitoring of customer (external - internal) oriented approaches.
Innovation
- Seeks opportunities for organizational improvement and motivate subordinates to develop better ways of handling their workflows, products/services, processes and daily tasks
- People Management Cascade & communicate action plans, motivates and empowers and coach team's members to achieve best results.
- Ensure clear understanding and compliance of team members to compliance company policies and code of conduct.
- To ensure the governance of the Customer Care road map and to facilitate the implementation of Customer Care initiatives.
- To design, and implement the required decision making, Go To Market, change management, gates, and controls to ensure the management approvals on the offered commercial propositions.
- Ensure full management visibility on the status of Key commercial projects.
- To define and develop the commercial overall project management practices, governance standards, processes and metrics to achieve the fastest Time To Market.
-To translate the commercial plan into set of programs and projects and liaise with technical and IT to plan their resources accordingly.
- Develop and directs the implementation of goals, objectives, policies, procedures and work standards where applicable for the assigned program; interprets and complies with Commercial KPIs.
- Monitors and directs progress of the assigned projects to ensure that policies and procedures are being followed, that goals and objectives are met, and that services and projects are being accomplished efficiently and effectively; takes corrective action as necessary and relieve subordinates of some difficult, sensitive or controversial projects.
- Monitors and stays abreast of technological, legal and operational changes that affect the activities and work processes of the program.
Job Details
| Date Posted: | 2016-06-29 |
| Job Location: | Cairo, Egypt |
| Job Role: | Marketing/PR |
| Company Industry: | Telecommunications |
Preferred Candidate
| Career Level: | Management |
| Nationality: | Egypt |
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