• Confer with customers in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Job Details
Date Posted: | 2015-06-01 |
Job Location: | Cairo, Egypt |
Job Role: | Sales |
Company Industry: | Retail/Wholesale |
Preferred Candidate
Career Level: | Entry Level |
Nationality: | Egypt |
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