الأربعاء، 22 يونيو 2016

Monitoring Agent

Main Responsibilities :

- Monitoring ATMs & Communication and all e-finance services status through different available utilities 24*7
- Send ATMs errors to FLM through Mail and dispatch till solve.
- Open calls with the different vendors (ATMs and ATM’s communication) through Mail and dispatch till solve.
- Log All the shift’s activities in Log application.
- Checking the ATM’s counters and send the needed to the CIT through mail (cash forecasting).
- Cutting the ATMs e-journal daily and send it to the back office team and support them .
- Monitoring all e-finance transactions
- Send daily Handover at the end of every shift
- Support the call center team by receiving the daily retracted cards report

Job Details

Date Posted: 2016-06-22
Job Location: Cairo, Egypt
Job Role: Other
Company Industry: Financial Services

Preferred Candidate

Career Level: Entry Level
Gender: Male
Nationality: Egypt
Degree: Bachelor's degree

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