• Provide office support services in order to insure efficiency and effectiveness. (90%)
Main activities:
- Deal directly with customers either by telephone, electronically or face to face.
- Scheduling and confirming customer's appointments.
- Handle multiline phone system.
- Collect payments to services provided.
- Respond promptly to customers inquires.
- Handle and resolve customer's complaints.
- Completing and providing forms and records.
• Support the executive director and other staff. (10%)
Main activities:
-Communicate and coordinate with internal department.
-Develop and maintain accurate filing system.
-Check CS E- mail and reply special requests.
-Make sure the waiting area and office are clean and tidy.
Job Details
Date Posted: | 2016-04-21 |
Job Location: | Cairo, Egypt |
Job Role: | Customer Service |
Company Industry: | Medical/Hospital |
Preferred Candidate
Career Level: | Mid Career |
Nationality: | Egypt |
Degree: | Bachelor's degree |
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