الخميس، 21 أبريل 2016

Customer service representative

• Provide office support services in order to insure efficiency and effectiveness. (90%)
Main activities:
- Deal directly with customers either by telephone, electronically or face to face.
- Scheduling and confirming customer's appointments.
- Handle multiline phone system.
- Collect payments to services provided.
- Respond promptly to customers inquires.
- Handle and resolve customer's complaints.
- Completing and providing forms and records.
• Support the executive director and other staff. (10%)
Main activities:
-Communicate and coordinate with internal department.
-Develop and maintain accurate filing system.
-Check CS E- mail and reply special requests.
-Make sure the waiting area and office are clean and tidy.
 

Job Details

Date Posted: 2016-04-21
Job Location: Cairo, Egypt
Job Role: Customer Service
Company Industry: Medical/Hospital

Preferred Candidate

Career Level: Mid Career
Nationality: Egypt
Degree: Bachelor's degree

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